Delivery and Payment methods

Delivery

The products will be delivered via courier to the Buyer. The Seller will ensure the proper packaging of the Goods and will ensure the submission of the accompanying documents.

The Seller will deliver Goods and Services on Romanian territory. SC NATURA LIVING DECO SRL reserves the right to confirm orders by phone before honoring them.

SC NATURA LIVING DECO SRL offers you the following delivery options:

Through the express courier company: SameDay Courier: 19.9 RON for orders with a value under 249 RON.
For orders with a value over 249 RON, delivery is FREE.
Products are picked up from the warehouse in Constanța, Str. Interioară 3 nr. 1.
The reception of products represents the customer’s acceptance that the products have arrived in good condition and correspond quantitatively and qualitatively with what was ordered. The reception is made at the moment of signing the legal fiscal documents that accompany the parcel. The invoice constitutes a purchase contract according to the Romanian legislation in force.

The assembly of the furniture pieces, as well as their handling, are not the purpose of the present contract, these being left in charge of the buyer.


Payment methods

Ordered products can be paid using the following payment methods:

Credit/Debit card through MobilPay. Card payments are processed through MobilPay and are secured using 3D Secure System and encrypted connections. MobilPay does not store customer card information. In addition, with the 3D Secure System you can have an additional password only for online payments, which you can use for increased security. Regardless of the currency you have in your account, the transactions are made in RON, at the exchange rate of the buyer’s bank.
Refunds are made directly to the courier that arranges the delivery – only holds on Romanian territory.
Bank transfers are made in the account of RO75BTRLRONCRT0539056601 opened in the name of SC NATURA LIVING DECO SRL at Banca Transilvania. The bank commissions incurred by the transfer will be paid by the buyer. After sending the order, you will receive all the necessary information found on the invoice. The delivery of the order is made only after the confirmation of your payment. To expedite the process, please email us [email protected] with a copy of the payment order.
The prices of the Goods and Services displayed within the site www.naturaliving.ro do not include delivery costs.

The prices, payment methods and payment terms are specified in each Order. The Seller will issue the Buyer an invoice for the delivered Goods and Services. The obligation of the Buyer is to provide all the necessary information to issue the invoice in accordance with the legislation in force.

In the case of online payments, the Seller is not / cannot be held responsible for any other additional costs borne by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of their card, if the currency of their issuing bank differs from RON. The responsibility for this action lies solely with the Buyer.